Office Administrative Assistant
Archbald, PA
Leonard Workforce Solutions is recruiting an Office Administrative Assistant for our client, The Highlands Archbald in Archbald, PA.
This is a full-time, ON-SITE position. Typical hours are Monday - Friday, 8:00am - 4:30pm.
The starting salary range is $55,000 - $60,000/yr. DOQ. A generous benefits package is provided.
*** Interested individuals should email their resume and a brief email/note of interest to Bill Leonard at LeonardWorkforceSolutions@gmail.com OR Bill@LeonardWorkforceSolutions.com
Position Summary
The Highlands is seeking an organized, personable, and dependable Office Administrative Assistant to support day-to-day operations of our growing residential development and related businesses. This position serves as a first point of contact for residents, prospective homebuyers, vendors, contractors, and visitors. Billing, bookkeeping entries, and account reconciliation are important responsibilities, anticipated to require approximately 12-16 hours per week, with the balance of the role focused on customer service and general office support. The position offers growth opportunities in customer relations and developer home sales.
Primary Responsibilities
Greet visitors and prospective homebuyers; answer and route phone calls and emails.
Provide general information about available homes, communities, and appropriate sales contacts.
Support administrative needs of Rock Ledge, Golden Gate, and the Highlands Master Association.
Respond to routine resident questions about billing, payments, work requests, and community information.
Maintain resident records and manage routine billing, payment tracking, and notices using Condo Control.
Receive and organize vendor invoices, confirm approvals, and prepare approved bills for payment.
Record bills and payments in QuickBooks, reconcile applicable accounts and billing records, and maintain accurate supporting documentation in coordination with the Controller and Bookkeeper.
Maintain vendor documents, contracts, insurance certificates, W-9s, and administrative files.
Assist with correspondence, scheduling, mailings, reports, spreadsheets, and general office coordination.
Coordinate with the Controller, Director of Construction, and other team members; maintain confidentiality.
Qualifications
Education: Associate’s degree in business (or a related field) preferred.
Office Administration experience: Minimum of 3 years of experience in an administrative or office support role, with the ability to manage daily responsibilities while providing professional and courteous service to customers, residents, vendors, and visitors.
Bookkeeping/Finance Support: Experience with invoice processing, billing, payment tracking, account reconciliation, and maintaining accurate financial records. Familiarity with QuickBooks or similar accounting software is preferred.
Customer Service & Relations: Strong communication and interpersonal skills, with the ability to respond to inquiries, address concerns, and develop positive working relationships with residents, prospective homebuyers, vendors, and other customers.
Customer Service & Real Estate Growth Opportunity
For an individual interested in expanding the role, future responsibilities may include working directly with prospective buyers, coordinating property tours and appointments, following up on sales inquiries, maintaining customer leads, and supporting marketing and real estate activities.
Professional, personable, and comfortable interacting with the public.
Organized, detail-oriented, dependable, and able to manage competing priorities.
Strong written and verbal communication skills and good follow-through.
Comfortable with Microsoft Outlook, Word, Excel, and office technology.
QuickBooks experience and comfort with billing and account reconciliation preferred; willingness to learn Condo Control and other systems.
Ability to handle financial, customer, and resident information confidentially.
Prior administrative, bookkeeping, property management, real estate, or customer service experience preferred, but not required for the right candidate.
Position Growth
As The Highlands develops, this role may grow into broader responsibilities in office management, condominium administration, customer relations, or developer home sales, based on the individual’s interests, capabilities, and performance.
Pre-employment
An offer of employment with The Highlands will be contingent upon the successful completion of a pre-employment background check, drug screening, and employment reference verification, conducted in accordance with applicable federal and Pennsylvania laws and company policies.
STATUS: Recruiting